Share
Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics (in English)
Hossain, Shamim ; Ho, Ree Chan ; Trajkovski, Goran (Author)
·
IGI Global
· Hardcover
Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics (in English) - Hossain, Shamim ; Ho, Ree Chan ; Trajkovski, Goran
$ 352.86
$ 441.07
You save: $ 88.21
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My WishlistsIt will be shipped from our warehouse between
Monday, July 29 and
Tuesday, July 30.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
Synopsis "Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics (in English)"
In the modern data-driven era, artificial intelligence (AI) and machine learning (ML) technologies that allow a computer to mimic intelligent human behavior are essential for organizations to achieve business excellence and assist organizations in extracting useful information from raw data. AI and ML have existed for decades, but in the age of big data, this sort of analysis is in higher demand than ever, especially for customer support and analytics. The Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics investigates the applications of AI and ML and how they can be implemented to enhance customer support and analytics at various levels of organizations. This book is ideal for marketing professionals, managers, business owners, researchers, practitioners, academicians, instructors, university libraries, and students, and covers topics such as artificial intelligence, machine learning, supervised learning, deep learning, customer sentiment analysis, data mining, neural networks, and business analytics.