Origin: United Kingdom
(Import costs included in the price)
It will be shipped from our warehouse between Friday, July 12 and Tuesday, July 23.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
the 60-minute active training series: how to speak up without putting others down, participant ` s workbook
melvin l. silberman, freda hansburg
Synopsis "the 60-minute active training series: how to speak up without putting others down, participant ` s workbook"
communication can go haywire in so many ways. when we fail to make our points clear, to speak our minds, or to express our needs, we waste time and leave other wondering. this 60 minute active training program provides strategies for expressing yourself clearly, directly and tactfully. learn ways to: make even complicated subjects clear to others express yourself in a straightforward way--without offending others stand your ground, tactfully, in face of resistance persist with people who fail to follow through on their commitments. this 60 minute active training program comprises a facilitator guide and participant workbook, which can be ordered in any quantity. no other materials are needed. the one-hour format is particularly useful when the learning need is immediate, training time is short, or where there are limited opportunities to take time out of the working day for training. for the occasional trainer or team leader, 60-minute titles are ideal for on-the-job group training or lunch and learn sessions.