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Technical Customer Service Course: The Workbook for Service Professionals (in English)
Scott A. Coulter
(Author)
·
Createspace Independent Publishing Platform
· Paperback
Technical Customer Service Course: The Workbook for Service Professionals (in English) - Coulter, Scott A.
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Synopsis "Technical Customer Service Course: The Workbook for Service Professionals (in English)"
The Technical Customer Service Course was designed to offer technical service providers a better understanding of the powerful connection between the specialist and the client. More often, technicians overlook the importance of client & customer service, and in todays market, emerging complex technology has forced technical specialist to be more than just a break fix agent. This course will equip individuals, team members, managers and corporate stakeholders with the necessary tools to begin a campaign to: * Build better relationships. * Convert previous customers to repeat clients. * Maintain more clients. * Increase the service value add. * Grow your business through customer service. * Attract and retain better employees and clients
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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