Share
Social Return on Investment: Quality Checkers (Skills for People) (in English)
Hugo Minney
(Author)
·
Lulu.com
· Paperback
Social Return on Investment: Quality Checkers (Skills for People) (in English) - Minney, Hugo
$ 14.55
$ 17.28
You save: $ 2.73
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My WishlistsIt will be shipped from our warehouse between
Tuesday, July 16 and
Wednesday, July 17.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
Synopsis "Social Return on Investment: Quality Checkers (Skills for People) (in English)"
Is user experience worth doing? At times when the money is tight, the user experience audits are one of the things that get cut, but this report highlights just how important audits are, to the people being audited, to the staff, and to customers. The study finds that people's behaviour changes, just because they have been listened to; but also staff feel more engaged, organisations innovate more, there are fewer legal disputes. For all commissioners of services for vulnerable adults, this report shows what can be measured and what return on investment you can get. It's accredited by the SROI Network showing that it complies with the Social Return on Investment principles, and with a Return on Investment that pays for the audits and more, you can't afford NOT to give your vulnerable people the best care available.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
✓ Producto agregado correctamente al carro, Ir a Pagar.