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practical benchmarking (in English)
Leonard,Zairi (Author)
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· Physical Book
practical benchmarking (in English) - leonard,zairi
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Synopsis "practical benchmarking (in English)"
this book provides a practical guide to the application of benchmarking in any business context. benchmarking is viewed as a continuous process of measurement and its relationship to continuous improvement and business results is clearly established. numerous examples and case studies of specific application are presented.
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The book is written in English.
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