Share
Good Service is Good Business-NEW 4th edition: 7 Simple Strategies for Service Success (in English)
Catherine Devrye
(Author)
·
Everest Press
· Paperback
Good Service is Good Business-NEW 4th edition: 7 Simple Strategies for Service Success (in English) - Devrye, Catherine
$ 7.99
$ 9.99
You save: $ 2.00
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My WishlistsIt will be shipped from our warehouse between
Tuesday, July 02 and
Wednesday, July 03.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
Synopsis "Good Service is Good Business-NEW 4th edition: 7 Simple Strategies for Service Success (in English)"
NEW 4th EDITION!Good Service is Good Business: 7 Simple Strategies for Success Catherine DeVryeBoost your bottom line and staff morale with these practical and simple to implement ideas. After the initial success of the #1 best-seller in Australia and Taiwan; here's the new 4th edition of Good Service is Good Business. First published by Prentice Hall/Pearson as part of the Australian Institute of Management series, Catherine DeVrye's wisdom has stood the test of time. She has now updated and condensed sometimes complicated concepts into common sense that you can easily translate into common practice.Written by the former Australian Executive Woman of the Year, this updated version will help you achieve tangible results. Easy-to-read, with relevant facts, anecdotes and case studies, you'll readily see the power of these seven proven S.E.R.V.I.C.E strategies for success: S elf-esteemE xceed expectationsR ecoverV isionI mproveC are E mpowermentIt will help your organization-large or small-to become a service leader, like hundreds of DeVrye's clients such as American Express, Mercedes Benz, 3M, Ernst & Young, Tourism Council, Westpac Bank, Education Department, who comment: ...'We had an all time record year and I am confident you contributed to this' ...'A lively jargon-free short read that will give long-term benefits' ...Sowed the seed of change...will result in a 40-50% improvement in productivity.''This book by an Australian author clearly demonstrates that service excellence knows no global bounds.' Karl Albrecht, author of Service AmericaTurn best practice into everyday practice to give your profits and reputation a boos
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
✓ Producto agregado correctamente al carro, Ir a Pagar.
