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Customer Service- The Reason Some HBCUs Are Destined To Fail: The Plight To Save Historically Black Colleges and Universities (in English)
Julián Scott
(Author)
·
Doshie Piper
(Author)
·
Teresa Francis-Divine
(Author)
·
Createspace Independent Publishing Platform
· Paperback
Customer Service- The Reason Some HBCUs Are Destined To Fail: The Plight To Save Historically Black Colleges and Universities (in English) - Francis-Divine, Teresa ; Piper, Doshie ; Scott, Julian
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Synopsis "Customer Service- The Reason Some HBCUs Are Destined To Fail: The Plight To Save Historically Black Colleges and Universities (in English)"
This book takes a critical look at historically black colleges and universities in regards to customer service. This book analyzes what is right and wrong with HBCUs in the 21st century and the paradigm shift being experienced with higher education throughout America. This book is a must read for college administrators, faculty, students and those interested in higher education at HBCUs.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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