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Communication and Conflict Management: A Handbook for the New Department Chair (in English)
J. Emmett Winn
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· Paperback
Communication and Conflict Management: A Handbook for the New Department Chair (in English) - Winn, J. Emmett
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Synopsis "Communication and Conflict Management: A Handbook for the New Department Chair (in English)"
Effective communication will make or break a department chair. Get a primer on the essential communication and conflict management skills that every department chair needs. With illustrative scenarios and a toolbox of practical strategies, this book will help department chairs build seven essential skills: - Active listening- Supportive communication- Receiving, evaluating, and acting on complaints- Building rapport- Improving problem solving- Improving meetings- Building buy-inDepartment chairs can use this book as a guide to improve the effectiveness of your communication in your role as a departmental leader, a manager, a coach, and a mentor. Academic deans will find this book to be a useful training guide for all new department chairs
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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