Synopsis "Business Improvement Tools Made Easy: Volume 1 (in English)"
"Business Improvement Tools Made Easy - Volume 1" will be the go-to reference book for company leaders, project managers and process improvement professionals that want to ensure their business initiatives and improvement projects are successful, that is, on time and exceed expectations. This book covers ten powerful business tools that can be used equally well by any size business, any type of business (retail, government, education, manufacturing, health care), anywhere in the world. Volume 1 covers Project Charter, SIPOC, Stakeholder Management Plan, Process Mapping, CTQ Flowdown, Interpreting Data (3 parts), and Measurement Systems Analysis (continuous and attribute data). These tools will significantly improve your team dynamics as well as team results. Each of the ten tools are presented in simple-to-understand language that include case studies and examples that are relevant to any business situation, step-by-step "how-to" instructions that include numerous illustrations to ensure you can easily replicate the work at your place of business, and on-target Q&As to ensure full understanding of the tools. The author's extensive experience and depth of knowledge on all aspects of business improvement provide a strong foundation of credibility that these tools will achieve the results all business leaders are looking for.
