Share
101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (in English)
Andrew Griffiths
(Author)
·
Allen & Unwin
· Paperback
101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (in English) - Griffiths, Andrew
$ 18.36
$ 22.95
You save: $ 4.59
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My WishlistsIt will be shipped from our warehouse between
Tuesday, July 09 and
Monday, July 15.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
Synopsis "101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (in English)"
Full of practical tips to improve customer service and maintain a level of excellence, this resource helps businesses attract new customers and keep regular customers coming back. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Helpful tips, such as giving regular customers a contact number for outside normal business hours, offer great ideas for speeding up customer-service transactions for busy owners and managers. Also included are checklists to gauge customer service satisfaction, handle customer complaints effectively, and analyze competition efficiently.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
✓ Producto agregado correctamente al carro, Ir a Pagar.
